THE APPAREL INDUSTRY AND CODES OF CONDUCT:
A Solution to the International Child Labor Problem?
United States Department of Labour
The consensus of government officials, industry representatives, unions and NGOs
interviewed by the Department of Labor in the Dominican Republic, El Salvador, Guatemala,
and Honduras is that child labor is not now prevalent in their garment export industries.
In the very few cases where child labor was mentioned, the children were 14 or older.4
In India and the Philippines, it was generally acknowledged that most of the child labor
in the garment industry is found in subcontracting shops or in homework situations.
There was some anecdotal information about the prior use of child labor times in the
garment export industry and currently in subcontracting and homework:
- Labor union representatives in Honduras stated that up until about two years ago,
child labor was used in the garment export industry. At that time, because of a
well-publicized case of an under-age worker,5 maquila operators dismissed about
2,000 under-age workers.6 Department of Labor officials received no reports of
child labor in the Honduran garment industry at the present time.
- Labor union representatives stated that the garment export industry of El Salvador
fears adverse publicity from the use of child labor. Several plant managers explained that
they will not hire workers under 18 because they believe that this is the policy of U.S.
retailers. For example, Mr. Lee Miles, of Primo Industries commented that because U.S.
retailers are concerned about child labor, so are the Salvadoran producers. Plant managers
in El Salvador have apparently begun to refuse to hire workers under 18 years of age,
despite the fact that workers can legally begin working at age 14.
- In Guatemala, the leader of a major labor confederation stated that very young
workers are no longer prevalent in the garment maquilas - that is, workers below the
minimum age of 14. It was claimed that there are quite a number of adolescents (14 - 18
years old) working in some maquilas; however, the restrictions on the number of hours that
adolescents are legally allowed to work are not observed.7 A Unicef
representative confirmed this problem, adding that adolescents often are paid less than
adults, and are forced to work overtime. Adolescent workers from the Sunbelt plant in
Guatemala City and the Sam Lucas plant in Chimaltenango also confirmed that all employees
worked the same hours, including overtime.
- Three young women working at the Lindotex plant in Guatemala reported that the
youngest workers in the plant are now 15-16 years old and that in January 1996 all workers
under fifteen were fired.
- Kailash Satyarthi, Chairperson of the South Asian Coalition on Child Servitude, reported
that children in the Indian apparel export industry may be found making T-shirts in
Tirupur, woolen garments in Ludhiana, and some embroidery, lace, and folkloric garments in
cottage industries and small shops around New Delhi.
- In Tirupur, India, the owner of Chenduran Textiles mentioned that young boys may
often work as tailor's helpers in small, local garment shops. SAVE, a local NGO in
Tirupur, sponsors a night school for children between the ages of 8 and 17. The children
work as tailor's helpers during the day and attend school in the evening.
- Nearly all persons interviewed in India mentioned that there is an increased
sensitivity and awareness of the issue of child labor in the past 2-3 years. The head of
Associated Indian Exports, an apparel buying office in New Delhi, Bangalore, and Bombay,
acknowledged that more (foreign) customers are now asking about the use of child labor in
the production of garments in India and requiring that none be used.
- An academic expert on child labor in the Philippines garment industry told
Department of Labor officials that while the use of child labor in garment production has
declined in the last few years, some children are still found in subcontracting units and
homework.
The field visits also revealed some problems in these countries with the systems
normally used to verify the age of workers. In some countries, birth registries are not
common and therefore there is no demonstrable method to determine age. In other countries,
youths below the legal minimum age procure fraudulent identification cards or fake
government permits required to prove that they have permission to work.8
- Department of Labor officials were informed by a plant manager in Madras that in
southern India, birth registries - as known in Western countries - do not exist.
Therefore it is extremely difficult to determine the exact age of a young worker. A
medical doctor's certificate or school records may be the only ways to determine a
person's age.
- In the Dominican Republic, plant managers indicated that falsification of the
National Identification Card ("cdula de identidad") and other proof of age
documents to show an older age and therefore be legally eligible for employment is not
uncommon.
- The general manager of a maquila in Guatemala (Lindotex, a contractor to JCPenney
and Wal-Mart) stated that some young workers try to get jobs using the age documentation
of an older sibling. He said his company checks age documents very carefully and conducts
a thorough interview to ensure that workers under the age of 16 are not hired. It was
generally acknowledged by plant managers and owners that falsified documentation of age
was an issue of concern.
- The representative of an NGO (Friederich Ebert Foundation) in Guatemala stated
that it was quite easy to buy a fake identification card in that country and that young
people who want to work - but find that the jobs in the garment maquilas are only
available to adults - often use false identification to try to get a job. In some
maquilas, management verifies age records and turns down those young applicants with faked
documents, but some others are willing to accept them.
- In the Philippines, a plant manager in the Cavite Export Processing Zone stated
that birth certificates, normally used to verify the age of job applicants, can be forged
or altered. Due to the difficulty in determining age, he said that many employers
ultimately rely on the word of the employee. Others require more substantive proof of age.
- Two NGOs in El Salvador, CENTRA and the Olof Palme Foundation, commented that
although children under 14 are no longer found in the maquilas, some adolescents acquire
false documents in order to work. Many adolescents are required to work overtime, in
contravention of Salvadoran law.9
As stated in Chapter I, the ILO notes that children still work in the garment industry
worldwide. However, it is more common to find children in small workshops or in homework.
Working conditions are generally worse than in larger formal factories, and the number of
hours may be more and amount of pay less. During the course of the Department of Labor
field visits, a number of allegations were made that children work in these smaller
operations.
- Labor leaders in Guatemala had little knowledge of child labor in
sub-maquilas,
homework situations, or small local production facilities feeding the export market
because they only concentrate on conditions in the maquilas. They did note that when
larger maquilas make arrangements with smaller shops or subcontractors they do not assume
any responsibility for labor conditions.
- The Secretary General of the Confederaci-n de Unidad Sindical de Guatemala
(CUSG)
stated that the larger garment maquilas subcontract work to smaller businesses,
particularly in the San Pedro de Sacatepequez area. This area is described as so notorious
that is called "the cradle" or "the city of maquila" because in every
home there are women and children sewing "without any rights or legal
protections." A few workers interviewed repeated these allegations, as did Guatemalan
sociologist Edgar Patres.
- The Director of an Indian NGO, Youth for Unity and Voluntary Action
(YUVA),
stated that in Bhiwande (near Bombay) children may be found in houses used both as
dwellings and garment factories. In some of these factories, power looms are operated by
children. Dr. Joyce Shankaran, Secretary of the Maharashta, Bombay Department of Labor,
confirmed that children work on the looms in Bhiwande. She said that the looms are found
within the home, where entire families take on piecework. Dr. Shankaran remarked that the
children do not work full-time on the looms, but help after school.
- Mr. A. Sakthivel, owner of Poppy's, a Tirupur (India) garment firm, and President
of the Tirupur Exporters Association, estimated that at least 5 percent of the Tirupur
apparel firms are family-oriented with knitting machines located in the homes. Operations
such as sewing buttons and other trimmings are also conducted as part of this homework.
- The head of Yuvraj International, another apparel plant in Tirupur (India), said
that child labor in the garment industry takes place in more remote areas. Children
perform low-skill duties such as cleaning and sweeping. He estimated that small-scale
shops or cottage industry constitute 10 percent of the factories in Tirupur.
- Most persons interviewed in the Philippines, including government and labor
officials and representatives of the American Chamber of Commerce Garment Industry
Committee, acknowledged that although child labor is not found in significant numbers in
the large garment factories, children do work in subcontracting operations and in homework
situations.10 NGOs such as the National Homeworker's Network (PATAMBA) and the
Kamalayan Development Center, a children's advocacy group, confirmed that this is the
case. PATAMBA explained that children work as unpaid family labor, assisting their parents
at home or accompanying a parent to assist in the factory. The children trim garments and
do embroidery and smocking (pleating) as well. PATAMBA officials stated that these
children do attend school; however, their grades are poor due to inadequate study time,
and they tend to suffer poor health. When production deadlines approach and quotas must be
met, pressure to meet an order leads to high rates of school absenteeism as the children
stay home to work.
- The Personnel Manager of A La Mode, a garment manufacturer in Quezon City, the Philippines,
noted that although his firm tries to comply with child labor laws, he cannot personnally
vouch for subcontractors. A La Mode produces for Triumph, Ltd, a Hong Kong-based buyer
which purchases garments for a number of U.S. brand name apparel firms, including The Gap.
As has been stated in Chapter II, an important issue regarding the implementation of
codes of conduct is their transparency, or the extent to which foreign contractors and
subcontractors, workers, the public, NGOs and governments are aware of their existence and
meaning.
Information gathered by Department of Labor officials during field visits regarding
transparency of U.S. corporate codes of conduct is reported in this section, grouped
around the following issues:
- Is the foreign supplier aware of codes of conduct developed by U.S. garment importers?
Is the supplier familiar with the code of conduct of the U.S. garment importer for which
it is producing?
- Does the U.S. company that originated the code of conduct hold training sessions with
foreign suppliers (contractors, subcontractors, buying agents) to explain the code? Does
the U.S. garment importer require a signed statement/certificate of compliance from the
foreign supplier indicating that the code has been received and understood?
- Are codes posted in the factory in places accessible to workers? If the code is posted,
is it in English or in the native language of the workers?
- Is there a requirement to inform workers about the code? If so, do workers have to be
informed in writing, orally, or both?
- How well has information about the codes of conduct been disseminated to foreign
government officials, NGOs and the public in general? Have there been efforts to inform
the public about the codes of conduct?
1. Foreign Suppliers' Awareness About Codes of Conduct
The voluntary survey of U.S. retailers and garment manufacturers indicated that most
U.S. corporations with policies regarding labor standards and child labor had distributed
them to their suppliers. A smaller set of respondents indicated that they had actively
engaged in communicating their policies to contractors, plant managers, employees, and
workers.
In the six countries, Department of Labor officials visited 70 producers of garments
currently exporting - or producing for contractors who are exporting - to the United
States to learn their degree of awareness about codes of conduct. The majority of the
suppliers interviewed produced for one or more U.S. importers identified - either from the
survey described in Chapter II or from other public information - as having codes of
conduct.
Managers of two-thirds (47 out of 70) of the plants visited that currently export to
the United States indicated that they were aware of codes of conduct prohibiting the use
of child labor, particularly of the codes issued by their U.S. customers. Based on the
company visits, awareness among managers about codes of conduct was highest in El Salvador
(all 8 companies visited knew about the codes) and Guatemala (6 out of 9 companies knew);
in three other countries visited - the Dominican Republic, Honduras, and the Philippines -
managers interviewed were more evenly divided between those who were aware and those who
were not; in India, only 2 out of 7 producers visited were aware of U.S. codes of conduct.
However, only 34 of the 47 companies that indicated they were aware of codes of conduct
had available a copy of the code of conduct (or contractual provision) that they could
show and discuss with the visiting Department of Labor official. Thus, managers at less
than half of the plants visited were able to produce a code of conduct upon request.
- An observation from Guatemala - which seems to be applicable to other countries
as well - is that a contractor's specific awareness of codes of conduct seemed to be a
function of the U.S. company for which they produced.
- Contractors and some subcontractors producing for JCPenney and Phillips-Van Heusen had
knowledge of the U.S. companies' codes of conduct or policies on child labor and some of
them had copies available.
- Meanwhile, the manager of Don Sang, a Korean-owned maquila that produces mostly
for Paul Solary and Marcraft Apparel Group in New York stated that he had never heard of
the concept of U.S. company codes of conduct or policies.
- In El Salvador, managers of all eight plants visited by the Department of Labor
were aware of U.S. codes of conduct and were able either to show a copy of the code of
conduct to the Department of Labor officials or had copies of the document posted in
public places at the factory.
- In Honduras, managers of plants producing under contract for
JCPenney, Sears, The
Gap, Macy's, Rothschilds and Oxford Industries were aware of the codes of conduct of these
corporations and had copies of those commitments.
- Managers of plants wholly owned by Fruit of the Loom and Warnaco were similarly aware of
those companies' codes of conduct; the manager of two Fruit of the Loom factories
(Confecciones Dos Caminos I and II) had a copy of the U.S. corporation's "Contractor
Code of Conduct" and the Warnaco subsidiary posted their internal regulations in the
cafeteria and three workplace areas. The internal regulations contained the Warnaco code
of conduct.
- In contrast, Cosmo and Fnix, two Korean-owned plants producing for Target
(Dayton-Hudson), Kmart, Wal-Mart, and Montgomery Ward stated that they did not know about
the codes of conduct of their customers.
- Two other plants visited in Honduras, OshKosh B'Gosh and Exportadores Textiles, stated
that they were not aware of codes of conduct or whether their U.S. customers have codes of
conduct.
- In the Dominican Republic, contractors for Levi Strauss (RK Fashions,
Interamericana Products, D'Clase Corporation, and Grupo M), Sara Lee Corporation
(BRATEX Dominicana), and JCPenney (Polanco Fashion International) were aware of the codes of
conduct of their U.S. customers and had copies of the codes available.
- In contrast, Toscana Corporation and Pons San Pedro, two U.S.-owned companies in Zona
Franca San Pedro de Macorµs which subcontract for Kmart, Wal-Mart and Target
(Dayton-Hudson), did not know whether their U.S. customers had codes of conduct and were
not able to provide any documents that set out the operating policies of the U.S. garment
importing companies.
- Finally, Bonahan Apparel and Hingshing Textiles, Korean-owned corporations producing
garments for the U.S. market - under the labels Chaus, Smooth, B&B, Tuxedo Junction,
Harmony Clothes, Neema Clothing, Luscasini, First Nighter, and Jacob Sigel - were not
aware of codes of conduct at all.11
- In the Philippines, managers' knowledge about codes of conduct was mixed.
- The manager of a plant wholly owned by Levi Strauss was familiar with that company's
code of conduct and had copies of the document available.
- Several plants that contract all or a large portion of their production to Liz Claiborne
(U.S. Fashion Image, All Asia Fashions, Woo Chang, and L&T International) were also
familiar with the codes of conduct of the U.S. importer and had copies available.
- Two Nike suppliers, Go-Thong and Mactan Apparel Incorporated, both located in
Cebu, were
aware of Nike's code of conduct and had copies of it.
- Management of Castleberry, a contractor to JCPenney, became familiar with that company's
code of conduct only recently and had a copy available; three of Castleberry's
subcontractors, also visited by the Department of Labor, were not aware of JCPenney's code
of conduct, however.
- Similarly, A La Mode Garments, a subcontractor to The Gap, was not aware of The Gap's
code of conduct for suppliers.
- In India, Department of Labor officials found only two companies - Ambattur
Clothing Company and Orient Craft - that were aware of the codes of conduct of U.S.
apparel importers, and both had copies. These companies produced for large U.S. apparel
suppliers Liz Claiborne, The Gap, Ralph Lauren, Sears, and JCPenney.
- The five other Indian plants that were visited which produced for the U.S. market were
not aware of U.S. codes of conduct.12
2.Training and Supplier Certification
Several U.S. corporations responding to the survey said that they held training
sessions with suppliers about their codes of conduct. Others - particularly retailers -
said they inform foreign contractors about their policies/codes of conduct and require
each foreign producer to sign a document stating that it has been informed about the code
of conduct and its meaning.
Department of Labor officials found that formal training of plant managers and
supervisors about the codes of conduct was not common in the six countries visited. Only
14 out of the 47 companies visited where managers indicated awareness about codes of
conduct stated that they had received some formal training regarding the U.S. companies'
codes of conduct, although it was evident that the intensity of the training varied widely
from company to company.13
- The clearest example of a formal training program was in the Dominican Republic,
where contractors stated that Levi Strauss had conducted training on codes of conduct for
managers and supervisors of plants throughout the country and had provided the information
in both English and Spanish.
- For example, RK Fashion is a Dominican-owned plant located in Zona Franca La Vega that
produces only for Levi Strauss; different levels of managers/supervisors received - and
continue to receive - periodic training from Levi Strauss on the implementation of that
company's code of conduct.
- In India, Triburg Consultants, an Indian agent, administers Liz Claiborne's human
rights guidelines. Triburg conveys the guidelines to the supplying company and discusses
them with management. Some of Triburg's staff have gone to New York for orientation
sessions and total quality management programs conducted by Liz Claiborne. Upon their
return, they communicate the information to the Liz Claiborne contractors.
Some suppliers indicated that they had to certify in writing to their U.S. clients that
they had received and understood the codes and agreed to abide by them.14 For
example:
- In the Philippines, several Liz Claiborne contractors interviewed in Manila
stated that they had signed certificates of compliance with Liz Claiborne's Standards of
Engagement which, among other things, prohibit child labor. These contractors also supply
Ralph Lauren, Eddie Bauer (Spiegel), May Department Stores, Tommy Hilfiger, and The Gap.
- In India, Triburg Consultants, an agent for Liz Claiborne and others, stated that
they receive human rights guidelines and mission statements from Liz Claiborne. Agents
discuss the guidelines with the suppliers and a common understanding is reached. Suppliers
then agree on the guidelines and each signs a document stating that it understands them.
- Associated Indian Exports, an agent for Sears and other U.S. companies, followed similar
procedures regarding the implementation of Sears' Vendor Certification.
3.Posting of Codes of Conduct
A concrete example of transparency of codes of conduct is the voluntary posting of
codes of conduct at the workplace, preferably in the native language of the workers. In
two of the countries visited - El Salvador15 and Honduras - there is a legal
requirement that companies post their internal regulations, including starting and ending
time, rest periods, and disciplinary rules. These internal regulations tend to be very
detailed and instruct workers on a range of issues such as rest periods, talking, use of
bathroom facilities, and penalties for offenses such as tardiness, absences, or not
meeting their production quotas. Thus, workers perceive internal regulations as rules to
which they are bound in the workplace.
The plant visits by Department of Labor officials suggest that while posting of a U.S.
garment importer's codes of conduct seems to be common practice in El Salvador, it is not
the norm in the garment industries of the other countries visited. In all, 21 of the 70
plants visited by the Department of Labor officials had posted a code of conduct of a U.S.
customer; 7 of such plants (out of 8 visited in that country) were in El Salvador. The
number of plants visited in each of the other countries where codes of conduct were posted
was: Dominican Republic, 2; Honduras, 1; Guatemala, 2; India, 2; and the Philippines, 7.16
- As noted above, posting of codes of conduct was common in El Salvador. Department
of Labor officials viewed codes of conduct - in Spanish - in the following plants:
- Lindotex, a Korean-owned company, produces under contract for Hampton, Capitol Mercury,
Wal-Mart, The Gap, JCPenney, and Sears. JCPenney, Hampton, and Capitol Mercury each
account for approximately 25 percent of production. Wal-Mart, The Gap,
JCPenney, and Sears
have codes of conduct, which Lindotex orally explains to the workers. Hampton's code of
conduct is posted at the entrances.
- Mandarin, a Taiwanese owned and financed factory supplies garments to Eddie Bauer
(Spiegel), The Limited, Liz Claiborne, JCPenney, Casual Corner, and The Gap,17
among others. The Gap, JCPenney and Eddie Bauer account for 70 percent of production. The
Gap's code of conduct is posted at the entrances to the plant.
- Textiles Lourdes Limitadas, a subsidiary of Fruit of the Loom, exports all of its
production to the United States. Fruit of the Loom's code of conduct is posted at the
plant.
- Hilasal, located in the Export Salva Free Trade Zone, Santa Ana, is a joint venture
(50-50) between U.S. and Salvadoran investors. The plant manufactures for Sears, Liz
Claiborne, and Hampton Industries; Hampton accounts for 80 percent of the plant's
production. Hampton's code of conduct - in Spanish - is posted at the entrances.
- Codes of conduct were also posted at Industrias Caribbean Apparel, S.A. (JCPenney's code
of conduct), C.M.T. Industries (Lily of France's and VF Corporation's codes of conduct),
and Primo Industries (Liz Claiborne's code of conduct).
- The only plant of eight visited in this country where a code of conduct was not posted
was Confecciones El Pedregal, a subsidiary of Sara Lee.
- In Guatemala, two of the companies visited by the Department of Labor had codes
of conduct posted in the plant:
- Maquila Cardiz, S.A., a contractor to Phillips-Van Heusen, had that company's code of
conduct posted on the factory wall - both in English and Spanish.
- Camisas Modernas, another Phillips-Van Heusen contractor, followed the same practice.
- Meanwhile, the manager of a Korean-owned maquila (Lindotex) located in Chimaltenango
that produces for JCPenney and Wal-Mart said that he normally had his customers' codes of
conduct (both JCPenney and Wal-Mart) posted at the plant, but they had been recently taken
down while the walls were being repainted.
- In Honduras, KIMI, a Korean-owned contractor to The Gap, located in the
Continental Park, La Lima, was the only company visited by the Department of Labor that
posted a code of conduct. KIMI posted The Gap's code of conduct - in Spanish - in two
plant locations.
- Certified Apparel Services, located in San Pedro Sula, produces for Wal-Mart, Sears,
Mervyn's (Dayton-Hudson), JCPenney, Target (Dayton-Hudson), Kmart, William Carter,
Bradlees and Meijer. While Wal-Mart, Sears and JCPenney have codes of conduct, copies were
not available at Certified Apparel Services in San Pedro Sula. According to the manager,
signed copies of the codes of conduct are available in corporate headquarters in Florida
(Certified Apparel Services is a subsidiary of Kleinerts, based in Tampa, Florida). He
also stated that workers and union leaders have been advised of the corporate codes of
conduct, but copies of the documents were not available and they were not posted on
factory walls.
- In India, only two of the plants visited by Department of Labor officials posted
a code of conduct:
- Ambattur Clothing Company, located in Madras, which used to produce garments for The
Limited and currently does so for The Gap, Banana Republic (The Gap), Eddie Bauer
(Spiegel), J. Crew, and Liz Claiborne, posted Liz Claiborne's code of conduct - in Hindi -
at the factory.
- Orient Craft, located near New Delhi, which produces garments for Liz Claiborne and
Ralph Lauren also posted Liz Claiborne's code of conduct in Hindi outside the factory
lunchroom.
- In the Philippines, seven plants visited by the Department of Labor had posted a
code of conduct.
- The Liz Claiborne Human Rights Statement, in Tagalog, was posted at the worksites of the
four contractors of that company visited.
- At the wholly owned Levi Strauss subsidiary in Makati, the company's Statement of
Aspirations was prominently posted in Tagalog and English.
- Mactan Apparel and Globalwear, two contractors for Nike in Cebu, posted copies of the
Nike code of conduct.
- In the Dominican Republic, Hanes Caribe, a U.S.-owned corporation producing for
Sara Lee, and Grupo M, a Dominican-owned corporation producing for Levi Strauss, Liz
Claiborne, Fruit of the Loom, Kellwood, Tommy Hilfiger, Polo, and Oxford, both had posted
codes of conduct in Spanish and English at their plants; Hanes Caribe posted the Sara Lee
code of conduct, while Grupo M displayed the Levi Strauss code of conduct.
- Two other companies visited, Manufactura Borinque-a (Zona Franca San Pedro de Macorµs)
and Woo Chang Dominican Industry (Zona Franca Bonao), stated that they used to post their
companies' internal policies (not codes of conducts per se, but statements to the effect
that they complied with domestic laws) but they had stopped this practice a number of
years ago because "the companies had been in operation for a long time and workers
already knew the rules." These two companies supply garments to U.S. corporations New
Age Intimates, Sears, Kmart, and Wal-Mart, among others.
Some foreign producers with multiple U.S. clients each with different codes of conduct
stated that the proliferation of codes of conduct - often with different definitions of
standards and monitoring requirements - created confusion with regard to implementation.
This view was expressed most clearly in the Dominican Republic:
- D'Clase Corporation, a Dominican-owned company located in Zona Franca Santiago, which
assembles garments for Levi Strauss, Eddie Bauer (Spiegel), Oxford Industries, Haggar
Clothing, JCPenney, Lee (VF Corporation), Wrangler (VF Corporation), and Ralph
Lauren-Polo, took elements from different U.S. corporate codes of conduct and developed a
code of conduct for D'Clase Corporation. D'Clase posts its own code of conduct rather than
the codes of its U.S. clients. (D'Clase Corporation's code of conduct includes provisions
on working conditions and employment practices and a prohibition on the use of child labor
and forced labor.)
- Undergarment Fashions, a U.S.-owned contractor for JCPenney, Victoria's Secret (The
Limited), Sears, Wal-Mart, and Kmart, located in the Zona Franca San Pedro de Macorµs,
did not have knowledge of the codes of conduct of its clients, but had developed - and
posted - its own code of conduct ("Best Form Foundation"), which includes
provisions prohibiting child labor.
4.Workers' Awareness of Codes of Conduct
Although a significant number of suppliers knew about the U.S. corporate codes of
conduct, meetings with workers and their representatives in the six countries suggested
that relatively few workers are aware of the existence of codes of conduct, and even fewer
understand their implications.
The lack of awareness on the part of workers about codes of conduct may be in part
attributable to the relatively low level of effort on the part of producers to inform
their workers about the codes. Management regards codes of conduct - and compliance with
labor law - to be a management problem, and approaches monitoring and supervision of these
matters as management responsibilities. Workers are not seen by management as having a
role in these activities.
Department of Labor officials were told by management of 22 of the companies visited
that they informed their workers about codes of conduct; 13 of the companies indicated
that they inform their workers about codes of conduct orally, while only 9 stated that
they do so both orally and in writing.
Out of all of the plants that were visited in the six countries, there was only one
example of a producer that had an explicit policy of informing workers about the code of
conduct of its U.S. customer:
- As part of a strategy to keep workers informed about company policies and developments,
in the Dominican Republic, Mr. Vµctor Polanco, the manager of Hanes Caribe, a
subsidiary of Sara Lee, stated that Hanes Caribe had provided copies of Sara Lee's code of
conduct - in Spanish - to each worker; held several meetings to discuss the contents and
implications of the code; and required that workers attending the meetings sign an
attendance sheet acknowledging receipt of the code of conduct.
- This was confirmed by Mrs. Yokalty Malmolejos Uribe, a former worker at Hanes Caribe,
who stated that in addition to providing information on Sara Lee's code of conduct, Hanes
Caribe's personnel specialists also made available to workers copies of the Dominican
Labor Code and referred to these materials during discussions with workers.
The following examples illustrate the general lack of awareness about the codes of
conduct among workers in the six countries visited:
- In El Salvador, representatives of major labor organizations [National Federation
of Salvadoran Workers (FENASTRAS), Federation of Labor Unions of El Salvador (FESTRAES),
National Unity of Salvadoran Workers (UNTS), and Union of Textiles and Related Industry
Workers of El Salvador (STITAS)] stated that most workers - and even some labor leaders -
do not know about codes of conduct. In addition:
- Representatives of CENTRA (Centro de Estudios del Trabajo), an organization that
conducts research on labor issues in El Salvador, stated that a survey of one thousand
16-17 year old workers conducted in June-July 1995 found that not a single person had ever
heard of a code of conduct.18
- Interviews of workers conducted by the Department of Labor officials confirmed the
workers' lack of knowledge about codes of conduct. For example, of a dozen workers
interviewed outside of the San Marcos Free Trade Zone, only one said she knew about codes
of conduct. In three interviews of maquila workers held in a small neighborhood near a
free trade zone, two of the workers had never heard of a code of conduct, and one had
heard about it from a friend who worked in the free trade zone. The worker interviewed
"knew" that only women over 18 years of age were hired in the zone.19
- In the Dominican Republic, workers had very little knowledge about the codes of
conduct of U.S. companies whose garments they produced.
- Most workers appeared to be surprised that such policies exist at all, and had never
seen or heard of codes of conduct prior to being interviewed. Some workers expressed
frustration at the disregard for their right to have access to information which may
improve the general environment in which they worked.
- The workers best informed about codes of conducts were those participating or involved
in labor union organizing. Labor unions, such as the National Federation of Free Trade
Zones Workers (FENATRAZONA), provided workers with general information on codes of conduct
and worker rights.
- In Honduras, workers of the KIMI plant, a Korean-owned company that contracts
with The Gap, are aware of The Gap's code of conduct. A representative from The Gap
explained its code of conduct to KIMI's workers, but no specific training was provided. As
was discussed in the previous section, KIMI was the only one out of twelve plants visited
in Honduras that posted the code of conduct of a U.S. customer.
- The national leadership of two major union organizations interviewed [Central General of
Workers (CGT) and Confederation of Workers of Honduras (CTH)] was aware of The Gap's code
of conduct, but not of the fact that other U.S. importers had similar codes.
- In Guatemala, representatives of UNSITRAGUA (Union of Labor Organizations of
Guatemala), the main confederation of workers in the country, had limited knowledge and
understanding of the codes of conduct of U.S. companies due to information received from
U.S. labor unions, and believed that Guatemalan workers are completely unaware of them.
- Mr. Juan Francisco Alfaro, Secretary General of the Guatemalan Confederation of Labor
Unity (CUSG), seemed somewhat knowledgeable that corporate codes of conduct existed in the
United States, but stated that they are not known in Guatemala; if some maquilas know of
them, he does not believe they are effectively implemented and he believes that the
workers are not informed.
- Representatives of the Central General of Guatemalan Workers (CGTG) were not aware of
any U.S. corporate codes of conduct.
- Meetings with garment workers conducted outside of plants in Guatemala City,
Chimaltenango and San Pedro de Sacatepequez demonstrated that these workers are unaware of
any U.S. company code of conduct or policy on child labor, although they are aware of the
maquila industry's move not to hire under-age workers.
- A representative of the garment industry stated that some maquila managers are aware of
U.S. corporate codes of conduct; even if workers in these plants do not know about the
codes of conduct, the codes are playing a positive role as they are being implemented and
companies are conducting audits to monitor behavior.
- The manager of a maquila plant (Confecciones Caribe, S.A.) stated that there was no need
to inform the workers about the codes because they should already know the Guatemalan
labor code and the corporate codes do not add anything new to the country's labor law.
- In India, trade union representatives in Tirupur (from the Janatha Dal Labor
Federation) were not aware of any U.S. corporate code of conduct or terms of engagement
for garment exporting companies.
- In the Philippines, some workers at subsidiaries of U.S. corporations or large
contractors for major U.S. corporations were aware of codes of conduct through posting at
the worksites.
The alleged low literacy level of garment workers is sometimes used to justify the
non-posting of codes of conduct within factories. In the case of the Dominican Republic,
Mr. Eddy Martµnez, Executive Director, Dominican Association of Free Trade Zones
(ADOZONA), stated that since the literacy level of free trade zone workers is low,
communication is often conducted orally. This sentiment is obviously held by many free
trade zone employers; seven out of 10 companies (70 percent) visited in the Dominican
Republic that informed workers about codes of conduct did so orally. In contrast with
these statements, employers also stated that they prefer to hire workers who are able to
read and write, as they are better equipped to follow directions.
In fact, all workers interviewed by the Department of Labor official in the Dominican
Republic were shown copies of a sample code of conduct and their reading skills were
sufficient to understand its contents. Although the argument of illiteracy as a reason for
not making copies of codes of conduct available to workers has been raised in the case of
the Dominican Republic, it is clear that it is a pervasive one and probably applies to the
garment industries of most developing countries. Whether it has merit, however, is
doubtful.
As was discussed in the previous section, codes of conduct are sometimes posted in
factories. Yet discussions with workers and their representatives revealed a lack of
awareness of codes of conduct and their implications for workers. Possible explanations
for this apparent contradiction may be that:
- the posting of the codes is a very recent phenomenon, and workers have not had time to
learn about their existence and absorb their contents;
- workers put in long hours - particularly when transportation time to and from their jobs
is taken into account - and have very little unstructured time while they are within the
plants to read materials posted on bulletin boards; and
- workers generally read bulletin boards for the rules they must follow - and disciplinary
consequences if they fail to do so - and equate materials posted by management with work
rules. They may not have grasped that corporate codes of conduct refer to the behavior of
employers rather than their own.
It is quite clear from the field visits that posting of codes of conduct alone has not
had the desirable effect of making workers aware of their existence, and active steps to
educate workers about the codes of conduct is required.
5.Dissemination of Codes of Conduct
While it is most critical that overseas contractors, subcontractors and their workers
be familiar with corporate codes of conduct, knowledge about their existence and
implications by others - host governments, NGOs, business organizations - can also be
helpful in enhancing their effectiveness. Department of Labor officials found a mixed
record regarding the extent to which these entities were familiar with codes of conduct
and their implications.
- In the Dominican Republic, Secretary of Labor Rafael Alburquerque was
knowledgeable about codes of conduct and their use as a tool to improve working
conditions. As the author of the Dominican Labor Code of 1992, Secretary Alburquerque was
also very familiar with the current provisions regulating the employment of minors in the
Dominican Republic. He stated that the Ministry of Labor had engaged in a public awareness
campaign to disseminate information on labor standards; the Ministry published and
distributed copies of the new labor code to employers, labor unions, and many NGOs.
- Most NGOs interviewed were knowledgeable about the existence and content of codes of
conduct in the garment industry. The American Institute for Free Labor Development (AIFLD)
representatives in the Dominican Republic work closely with local labor unions and NGOs in
providing information on codes of conduct and international labor standards.
- Other NGOs, such as the Research Center for Female Action (CIPAF) and OXFAM-UK, have
also taken active roles by developing a public awareness campaign to call attention to
working conditions in the FTZs and the use of codes of conduct to improve the well-being
of these workers. A joint publication by CIPAF and OXFAM, entitled En el Paraµso/In
Paradise, established as one of its goals the need: "to make local entrepreneurs
and large international corporations aware of the need to formulate and enforce codes of
conduct that proclaim the companies' sense of responsibility towards their workers."
- In contrast, the American Chamber of Commerce in the Dominican Republic was unaware of
the existence of codes of conduct for the garment industry or how these codes were being
implemented in the FTZs. Mr. Arthur E. Valdez, Executive Vice President, stated that his
member companies have not provided the Chamber with copies of U.S. companies' codes of
conduct and requested such information from the visiting Department of Labor official.
- In the Philippines, government officials and political leaders who met with
Department of Labor officials were somewhat aware of corporate codes of conduct. When
informed further, they thought that the codes could have a positive impact.
- NGOs which met with Department of Labor officials seemed vaguely aware of corporate
codes of conduct.
- Most of the union leaders interviewed were not familiar with corporate codes of conduct.
- However, the Chairman of the American Chamber of Commerce Garment Industry Committee,
Mr. Robert Robbins, and representatives of Levi Strauss, Liz Claiborne, Gelmart (which
produces for Playtex) and two contractors that produce for Renzo, a U.S. importer for
JCPenney and other U.S. retailers and name brands, stated that the Chamber takes the issue
of codes of conduct seriously and tries to keep its members informed.
- In El Salvador, the Minister of Labor indicated familiarity with codes of
conduct, emphasizing that they were strictly private agreements between the U.S. apparel
importers and their manufacturers. The Minister of Labor expressed no objection to codes
of conduct, but stated that since they were not national law, they were not enforced by
his Ministry.
- Several NGOs interviewed [FOES (Salvadoran Worker/Management Foundation), PROCIPOTES
(Project to Integrate Children into Work, Education and Health), and Olof Palme
Foundation] indicated a lack of knowledge about codes of conduct.
- Representatives from CODYDES (Organization of Fired and Unemployed Workers of El
Salvador), a maquila worker rights organization, indicated that they had first learned
about codes of conduct in February 1995 but had actually never seen one.
- In India, Mr. Bajpai, Executive Director, American Business Council in New Delhi,
who represents the interests of U.S. companies in India, indicated that he was not aware
of buyers' codes of conduct, and requested more information on them.
- Mr. Anand, Federation of Indian Chambers of Commerce and Industry (FICCI) in New Delhi,
said codes of conduct are not shared at the Chamber of Commerce level. However, at the
factory level, companies are trying to comply and implement the codes.
- In the Punjab, all people interviewed - including government officials, factory owners
and managers, union officials and workers - did not know anything about U.S. companies'
codes of conduct, policies or guidelines.
- In Honduras, the Vice President of the Honduras American Chamber of Commerce
(HAMCHAM), Mr. Raymond Maalouf, was not aware of U.S. corporate codes of conduct. HAMCHAM,
however, leaves all matters related to the apparel industry to the Honduran Association of
Maquilas.
- The National Commission on Human Rights (CNDH) was aware of The Gap's code of conduct
and had a meeting with officials of Liz Claiborne to discuss child labor and codes of
conduct. According to Lic. Rolando Arturo Milla of CNDH, Liz Claiborne representatives
stated that it was their intention to name a representative in Honduras to monitor its
code of conduct.
- The Committee for the Defense of Human Rights of Honduras (CODEH) was aware of The Gap's
code of conduct and was disappointed that CODEH had not been requested by any company to
monitor a code of conduct.
- In Guatemala, government officials were aware of a code of conduct being
developed in the country by the domestic apparel export industry,21 but had
little awareness of U.S. corporate codes of conduct. Most NGOs had little knowledge about
U.S. corporate codes of conduct, but opined that they would be beneficial if properly
implemented and monitored.
U.S. corporations responding to the Department of Labor survey described a variety of
ways their codes of conduct were monitored. Several of the respondents referred to
"pre-contract" evaluation of prospective contractors to identify and screen out
potential violators of codes of conduct. Others referred to active monitoring schemes
conducted internally, externally, and by outside auditors or NGOs. Still other respondents
said that monitoring of their codes of conduct is carried out through contractual
arrangements, whereby the contractor guarantees or certifies (in writing) that the goods
have been produced in accord with the child labor policy of the importing firm.
Information regarding the monitoring of codes of conduct gathered by the Department of
Labor during field visits is reported in this section, clustered around the following
issues:
- Are the labor standards components of the codes of conduct, including child labor,
monitored? How is the monitoring carried out?
- Are foreign plants subject to on-site internal visits (i.e., visits by U.S. company
personnel to subsidiaries and foreign contractors), external visits (i.e., visits by U.S.
importers and foreign buyers/agents to foreign contractors) or auditor visits (i.e.,
visits by paid auditors or consultants) to monitor their production facilities? What is
the purpose of such monitoring? Are monitoring visits announced or unannounced?
- With whom do monitors speak during visits? Do they speak with managerial personnel only,
or do they also speak with workers? If they speak with workers, where do they do it? Are
managers present when monitors speak to workers? Do monitors speak the native language?
Are interpreters used?
1.Monitoring for Quality
Monitoring of foreign producers - including plant visits - by U.S. importers is a
routine procedure in many industries. The garment industry, where the appearance of a
product and timeliness of orders are critical, is well-known for the close monitoring of
foreign producers by importers and their agents.
a. Purpose of Monitoring
All 70 plants exporting garments to the United States visited by Department of Labor
officials confirmed that they are subject to regular visits by their U.S. customers or
their agents to verify product quality and to coordinate production and delivery
schedules. About 90 percent of the companies visited stated that monitors/inspectors
verifying product quality generally also examined working conditions in the plant, with
emphasis on safety and health issues (climate control, ventilation systems, fire escapes,
etc.). Among the exceptions were:
- In the Dominican Republic, Bonahan Apparel and Hingshing Textile companies,
located in Zona Franca Bonao, received visits from their U.S. customers, including Chaus,
Tuxedo Junction, and Jacob Sigel. According to the companies' administrator, Mr. Chunciob
Lim, these visits were only related to product quality and did not address working
conditions.
- In India, Pankaj Enterprises (located in New Delhi) and Chenduran Textiles,
Poppys Knitwear, and Yavraj International (located in Tirupur) stated that visits from
U.S. customers or their agents were focused exclusively on product quality. Zoro Garments
(located in Madras) stated that monitoring dealt only marginally with working conditions
and no checklist was used.
b. Previous Knowledge About Monitoring Visits
Whether monitoring visits are announced or unannounced differs widely from company to
company. In 41 of the companies interviewed (58 percent), monitoring visits by the U.S.
importer or its agent or representatives were announced in advance, in 13 (18 percent)
they were unannounced, and in 16 (23 percent) there were both announced and unannounced
visits.
c. Pre-Contract Inspections
Consistent with the information provided by U.S. garment importers (Chapter II),
foreign producers interviewed that operate as contractors indicated that, prior to
receiving an order from a U.S. corporation, they were subjected to qualification
inspection, which extended to working conditions. For example:
- In Guatemala, Dong Bang, located in Chimaltenango, reported that JCPenney
inspected their facilities - including working conditions - prior to entry into a
contract. Once they became contractors, JCPenney had again conducted inspections and given
them written ratings based on a point system.
- Maquila Cardiz reported that JCPenney inspected its current facility before it could
change locations and made recommendations for the new facility.
- Confecciones Caribe had been subjected to a pre-contract inspection by JCPenney and
received a point rating.
- A similar experience with the JCPenney point rating system was brought up by management
of Undergarment Fashions, a plant located in the Zona Franca San Pedro de Macorµs in the Dominican
Republic.
2.Monitoring for Codes of Conduct
While monitoring for product quality, and even for health and safety conditions, is
customary in the garment industry, the field visits by Department of Labor officials
suggest that monitoring for compliance with provisions of the codes of conduct of U.S.
garment importers dealing with other labor standards - and child labor in particular - is
not. Where it does occur, the degree to which such monitoring extends to all labor
standards addressed by the codes - as opposed to exclusively safety and health issues -
seems to vary widely across suppliers. Foreign suppliers that are wholly owned by a U.S.
corporation, or contract directly with a U.S. corporation with a presence abroad, seem to
be subject to the most frequent and most thorough monitoring of codes of conduct,
including child labor and other labor standards.
Monitoring for implementation of child labor provisions of codes of conduct is a very
challenging undertaking. As has been discussed in Chapter II, the garment industry is made
up of a complex chain of actors, domestic and foreign.
- On the domestic front, there are apparel manufacturers (which may be producers or buyers
of cloth, contractors or subcontractors, and also retailers of finished product), apparel
merchandisers, buying agents (which may be located domestically or abroad), and retailers
(which may be department stores, mass merchants, specialty stores, national chains,
discount, off-price stores, etc.).
- On the foreign front, there are buying agents, company representatives, wholly owned
subsidiaries of U.S. companies, U.S.- or foreign-owned contractors that have an
established relationship with a U.S. importer ("captive" contractors),
contractors which have relationships with more than one U.S. importer, and subcontractors.
Implementation of the child labor policies of U.S. apparel importers involves
communication and interaction between many of these actors. The very long chain of actors
and transactions in U.S. importers' procurement of foreign apparel products is illustrated
in Box III-7 with an example drawn from the field visit by the Department of Labor to the
Philippines. In the example, the procurement/manufacturing process of apparel imported by
a U.S. retailer involved five different actors, each farther removed from the U.S.
importer.
Generally, the closer the relationship between a U.S. company importing garments and
the actual producer of the items, the greater the ability of the U.S. company to influence
labor standards, including prohibitions on child labor, in the production process.
Conversely, the longer the chain of procurement/production (five steps in the above
example drawn from the Philippines), and the more levels of buying agents, contractors,
and subcontractors, the more complex and challenging is the implementation of the labor
standards policies and the less the ability of the U.S. importers to influence them.
BOX III -7
Organization of Production and Implementation of Codes of Conduct:
An Example from the Philippines
U.S. retailer JCPenney has "Foreign Sourcing Requirments" that apply to all
of its suppliers. Among other provisions, the sourcing requirments state that "
JCPenney will not knowingly allow the importation into the United States of merchandise
manufactured with illegal child labor." With regard to the Philippines:
- JCPenney purchases infant and children's apparel from Renzo, a U.S.-based
importer. Pursuant to its sourcing requirements, JCPenney requires Renzo to certify that
its imports are not made with child labor.
- Renzo imports from its Philippines agent, Robillard Resources. Renzo communicates
to Robillard the JCPenney sourcing requirements and its obligations and requires Robillard
to sign a certificate that its products are not made with child labor.
- Robillard purchases from a number of contractors in the Philippines, one of which
is Castleberry. Robillard requires Castleberry to certify that its products are not made
with child labor. The owner of Robillard visits Castleberry from time to time monitoring
for quality control, but also for compliance with the sourcing requirements. Occasionally,
a representative from JCPenney also visits.
- Contractor Castleberry does cutting, finishing, and packing. its subcontracts
sewing to about thirty plants.
- The thirty or so subcontractors who do the sewing do not sign a certificate
stating that no child labor has been used, but are supervised by Castleberry line
supervisors, who are each responsible for several subcontractors. They spend almost their
entire time with the subcontractors. Occasionally, a production supervisor from
Castleberry also visits. Its is apparent that their primary interest is quality control,
but they also monitor compliance with other standards, including child labor requirements.
It is safe to say, however, that none of these supervisors are familiar with the code of
conduct other than an understanding that they are not supposed to allow child labor.
Embroidery and "smocking" (a form of very small and intricate pleating,
sometimes combined with embroideries) is subcontracted out to home workers; some is done
within the plants as well.
- Homework contracts - piece work contracts - are made with heads of households.
Children may help their parents with some of the simpler embroidery and smocking and with
the trimming. This is not monitored by any company.
|
a. Monitoring Methods
As discussed in Chapter II, U.S. companies utilize a variety of means to monitor their
codes of conduct or policies on labor standards and child labor.
- Many companies use some form of active monitoring - which might include site visits and
inspections by company staff, buyer agents or other parties - to verify that suppliers are
actually implementing the provisions on labor standards and child labor.
- Companies may also use contractual monitoring, whereby they rely on the guarantees made
by suppliers, typically through contractual agreements or certification, that they are
respecting the U.S. company's policy and not using any child labor in production. This
latter form may be seen as self-certification.
- Some companies use a combination of the two forms of monitoring, typically relying on
contractual monitoring backed up with visits and inspections.
All three of these monitoring strategies were found in the field visits.
b. Active Monitoring
A few U.S. corporations - particularly manufacturers - tended to have structured
monitoring of all aspects of their codes of conduct and subjected their foreign
subsidiaries to such disciplines. Based on the plant visits, instances of active
monitoring by U.S. corporations of their foreign subsidiaries include:
- In the Dominican Republic, Hanes Caribe (Zona Franca Las Amricas) and Tejidos
Flex (Zona Franca Santiago) were subjected to structured monitoring.
- Both companies received periodic visits, sometimes as often as every 2-3 weeks, by upper
level managers and occasional visits by Vice Presidents of Sara Lee Corporation.
- In Honduras, Fruit of the Loom owns five plants (Confecciones Dos Caminos, 2
plants; Manufacturas Villanueva; El Porvenir; and Productos San Jos). A Senior Vice
President makes monthly monitoring visits.
- In the Philippines, Levi Strauss regularly monitors its subsidiary.
Some U.S. companies (manufacturers or retailers) that contract directly with foreign
suppliers also appear to play an active role in monitoring their codes of conduct. In some
instances, companies interviewed said that the monitoring activities by the U.S. importer
covered all aspects of codes of conduct, including child labor policies. Responses from
others were less categorical, suggesting that the emphasis of monitoring may have been
only on safety and health issues.
- In the Dominican Republic, Levi Strauss' contractors received periodic visits to
their facilities to monitor compliance with all aspects of codes of conduct. Levi Strauss
has an office in Santiago which is responsible for overseeing its Dominican operations.22
- Some companies also received visits by U.S. importers or retailers. The General Manager
of Undergarment Fashions, Inc. (Zona Franca San Pedro de Macorµs) stated that JCPenney
makes periodic monitoring visits to the company.
- EuroModa is a Honduran company producing shirts for Oxford Industries, Tommy
Hilfiger, May Department Stores, Dillard Stores, JCPenney-Stafford Executive, Polo Boys
and Brooks Brothers. Oxford Industries monitors compliance with its "Contractor
Sourcing Policy"; May Department Stores and JCPenney send their own inspectors for
contract compliance; each label owner will have someone make visits 2 or 3 times per year
for contract compliance.
- Also in Honduras, The Gap has a country representative who makes weekly
unannounced visits to KIMI, a contractor for The Gap, to monitor compliance with all
aspects of the Code of Vendor Conduct.
- However, another Honduran company, Certified Apparel Services, that produces for
Wal-Mart, Sears, Mervyn's (Dayton-Hudson), JCPenney, Target (Dayton-Hudson), Kmart and
other U.S. companies with codes of conduct, stated a regional representative of JCPenney
made one announced visit regarding compliance with its code of conduct. Wal-Mart also made
one announced visit to determine compliance with its code. According to this company,
there is no systematic verification of compliance with codes of conduct by purchasers.
- In India, the Department of Labor officials found an example of monitoring of
codes of conduct by an outside monitor on behalf of a U.S. importer:
- Triburg Consultants is an Indian company located near New Delhi which implements the
terms of engagement and quality control requirements of U.S. garment importers. Triburg's
clients include The Gap (for the last 12 years), Liz Claiborne, Banana Republic (The Gap),
Polo Jeans, Sun Apparel of Texas, and Ralph Lauren.
- Triburg administers Liz Claiborne's human rights guidelines: it conveys the guidelines
to the supplier company, discusses them with the company, and confirms that the supplier
abides by the guidelines. Triburg also conducts surprise visits to monitor compliance.
Triburg hires a welfare officer to conduct programs for the children of workers and check
on wages, food subsidies, and medical facilities.
While most monitoring visits by U.S. corporations or their agents appear to be
regularly scheduled or announced in advance, there are some instances of unannounced
visits:
- In Guatemala, a Department of Labor official was consistently told that JCPenney
conducted unannounced inspections of contractors. Unannounced monitoring visits of
contractors by Kmart personnel were also reported by Dong Bang, a Korean-owned facility
located in Chimaltenango, and Confecciones Caribe, a U.S.-owned company located in Mixco.
According to Dong Bang officials, Kmart personnel recently completed the second
unannounced visit to this plant in three months.
- In India, Triburg stated that it conducts surprise visits on behalf of U.S.
companies (particularly Liz Claiborne) to monitor code compliance by contractors.
- In Honduras, it was reported that the Audits Department of Warnaco audits
contractors three times per year. These audits are unannounced.
- Also in Honduras, weekly visits by the representative of The Gap to KIMI are
unannounced.
- However, in the Dominican Republic, Interamericana Products (Zona Franca
Santiago) stated that they had requested, and Levi Strauss representatives had agreed, to
stop making unannounced visits to monitor compliance with codes of conduct. Interamericana
Products indicated that under the agreement Levi Strauss would give at least a week's
notice prior to any visits to the plant.
c. Contractual Monitoring
There was also evidence from the field visits of numerous instances of contractual
monitoring of codes of conduct. Contractual monitoring of codes of conduct is most
prevalent in the case of U.S. retailers which do not have a significant presence abroad.
In these situations, the burden of monitoring compliance with the U.S. importer's child
labor policies rests with the foreign agent, contractor or subcontractor, typically
through a self-certification process. In these instances, the role of the U.S. importers
in monitoring compliance of their codes of conduct is minimal.23 For example:
- In Honduras, Fabena Fashions is required by Macy's and Wal-Mart to sign a
contract which includes a no child labor clause.
- In India, Chenduran Textiles, located in Tirupur, exports about one-half of its
output to the United States. The main U.S. customer is Tropic Textiles of New York City, a
supplier to Wal-Mart. Tropic requires Chenduran to certify that no slave labor or child
labor was used in the production of the goods through a paragraph in the contract/bill of
lading. Tropic accepts Chenduran's self-certification of the clause and does not have any
in-country monitoring, education, implementation, or enforcement programs.
- Also in India, Pankaj Enterprises, New Delhi, is an exporter of mid-grade apparel
items. Pankaj's U.S. buyers require that no child labor be used in the manufacture of
garments. Pankaj buys fabric and guarantees that no child labor is used in the production
of garments through self-certification; there is no monitoring from the importer or its
agents.
d. Contractual and Active Monitoring
In some instances, U.S. importers use a combination of contractual and active
monitoring, using auditors from the U.S. importer (or its agents) to verify compliance.
- In the Philippines, Liz Claiborne has a policy of monitoring and supervising its
contractors. Contractors must certify that they are in compliance with the code of
conduct. In addition, they are subject to frequent visits from the Philippines office of
Liz Claiborne, which monitors implementation of the code of conduct as well as quality
control.
- Warnaco, which requires that contractors certify that child labor has not been used,
also audits suppliers in Honduras for full compliance with its child labor
policies, including age verification.
- Macy's, Wal-Mart, and The Limited have checked personnel records at Fabena Fashions to
verify the age of workers.
- In India, Zoro Garments supplies 75 percent of its production to the U.S. market.
Zoro's major U.S. customers are Rustic River, Quick Silver, Blue Print, and JCPenney
(Phillips-Van Heusen is a former customer).
- According to Zoro's management, occasionally representatives from the U.S. customers
have visited Zoro's factory to check on quality control. Most of these visits were
walk-throughs with some general questions raised about the use of child labor, but no
checklist of requirements was administered.
- Two or three years ago, Phillips-Van Heusen raised the subject of codes of conduct with
Zoro's management and asked the company to fill out a questionnaire. When Zoro was
producing for Phillips-Van Heusen, there was a clause in its contract related to child
labor.
- In El Salvador, Primo Industries, a contractor for Liz Claiborne, Land's End,
Polo and JCPenney, met with Liz Claiborne several years ago to discuss and sign the Liz
Claiborne code of conduct. The plant manager told Department of Labor officials that Liz
Claiborne is "the toughest on child labor." He also said that American
inspectors visit the plant approximately twice a month to check on quality control and see
whether their rules and regulations are being implemented.
3.Monitoring Procedures
Closely related to the above issues is how the monitoring of the codes of conduct is
undertaken, specifically whether workers and members of the community in which plants are
located are also approached by the monitors, whether monitors are able to speak with
workers outside the presence of company officials, the ability of monitors to speak the
language of the host country and workers, and the extent to which monitors are trained to
review implementation of labor standards.
Based on the field visits, it appears that most monitoring conducted by U.S.
corporations primarily covers quality control issues. As such, there seems to be
relatively little interaction between, on the one hand, monitors, and on the other hand,
workers and the local community. It also appears that monitors have a technical background
in production and quality control and are relatively untrained with regard to
implementation of labor standards.
Department of Labor officials found the following exceptions to these generalizations,
however:
- In the Dominican Republic, managers of plants contracting for Liz Claiborne
(Grupo M) and Levi Strauss (Grupo M, Interamericana Products, and D'Clase Corporation)
stated that monitors routinely speak with workers inside the plant regarding both product
quality and working conditions. Monitors talk to workers about their ages when
appropriate.
- Mr. Roberto Rodrµguez of Hanes Caribe stated that internal auditors from Sara Lee
Corporation often meet with workers in private.
- D'Clase Corporation stated that for a recent contract negotiated with the Kellwood
Corporation, an outside firm had been hired by Kellwood to monitor compliance with quality
and labor standards matters. Monitors would be expected to talk to the workers to verify
age, among other matters.24
- The General Manager of Woo Chang Dominican Industry (Zona Franca Bonao), a plant which
sells to Samsung Corporation, stated that when Samsung representatives visit the plant,
they ask the workers how they are being treated.
- In El Salvador, management of CTM Corporation, a contractor to VF Corporation,
indicated that the U.S. purchaser monitors the facilities approximately every six months.
In the context of these visits, VF personnel review working conditions in the plant, and
check on child labor by looking around and asking workers; occasionally they conduct
private interviews with workers.
- However, some workers at the same plant interviewed by the Department of Labor officials
said that the (foreign) monitors do not speak with workers; they believe the monitors do
not speak Spanish.
- In Honduras, the country-based investigator for The Gap said that he monitors
implementation of the company's code of conduct at different locations, saying that he
talks to workers during plant visits.
- In the Philippines, managers of two plants producing for Nike (Mactan Apparel and
Globalwear Manufacturing, Inc.) as well as a representative from Nike stated that its
auditors talk to workers and inform them about its corporate code of conduct and Filipino
labor law.
- In contrast, workers interviewed outside the Sam Lucas plant in Chimaltenango, in Guatemala,
stated that they had never seen an inspector talking to a worker. They could not be
certain that representatives from a U.S. corporation had ever visited the plant.
As discussed in Chapter II, enforcement of corporate codes of conduct depends on the
system used by U.S. corporations to ensure compliance. Corporations responding to the
survey indicated that they used a graduated system to respond to violations, including: a)
monetary fines or penalties; b) probationary status; c) demand for corrective action; d)
providing education (particularly where child labor violations are involved); e)
cancellation of an individual contract; and f) severance of the relationship. Positive
reinforcement included: a) retention of current contracts; and b) awarding of additional
contracts.
Information regarding enforcement of codes of conduct is reported in this section,
arranged around the following issues:
- What corrective measures do U.S. corporations use to address violations of their codes
of conducts by foreign suppliers?
- What specific mechanisms are used by U.S. corporations to reward suppliers which comply
with codes of conduct?
1.Corrective Measures
As has been discussed above, Department of Labor officials learned that many U.S.
corporations engage in extensive screening of foreign garment contractors prior to
entering into a supply relationship. The purpose of the screening process is primarily to
set aside companies that did not have the ways and means to carry out quality production.
The contractor's ability to comply with labor standards provisions in codes of conduct -
and child labor provisions in particular - is increasingly part of the screening process.
- For example, in El Salvador, Lindotex representatives stated that before starting
production for a new foreign purchaser, representatives of the purchaser come to El
Salvador and inspect local companies to see if they qualify. These inspectors look at
whether companies comply with national laws with regard to pay, overtime, child labor,
bathrooms per worker, occupational hazards, etc. Workers must show a birth certificate or
other official document showing age to be hired.
- In India, Associated Indian Exports, an apparel-buying office located in New
Delhi with regional offices in Bangalore and Bombay, operates as a middleman or
facilitator between foreign purchasers and Indian producers and currently represents
Sears, Wheat Seal, and Casual Corner. Most of its U.S. customers require that the Indian
producers sign a declaration containing a statement that no child labor was used in the
production of the item. (If a contractor uses a subcontractor, it must also certify for
the subcontractor.)
- For example, Sears has a 20-page survey questionnaire that the Indian supplier must
sign; other U.S. importers have a 2 to 5-page agreement. For each potential supplier to
Sears, Associated Indian Exports administers the 20-page questionnaire/evaluation form,
including the taking of photographs of the production area. Sears' central office must be
satisfied with the results of the supplier survey before it enters into a contract.
- If a potential Sears supplier is rejected, the supplier is told why and what needs to be
done to correct any deficiencies. There is no regular inspection or monitoring of the
requirements of a supplier once it is certified, but each supplier must undergo
re-certification every 3 years.
Companies that have passed the screening process and have become contractors of U.S.
corporations may face a range of corrective measures should they fall short in complying
with the code of conduct. For example:
- In Guatemala, although garment contractors and subcontractors were unable to
articulate the U.S. companies' policies to address violations of their codes of conduct,
they expressed great concern about the possibility of losing their contracts if they were
found to have child labor problems.
- At Lindotex, an inspector from The Gap recently recommended that the company provide
more fire extinguishers.
- A representative of Phillips-Van Heusen stated that in May 1996, his company had
identified three young workers (under 15 years of age) in a plant operated by a
subcontractor in San Pedro de Sacatepequez. Upon learning of their presence, Phillips-Van
Heusen required the company to dismiss the three young workers immediately.
- In the Dominican Republic, many companies stated that U.S. clients had requested
changes in the physical conditions of the factories during their visits to the companies.
These changes often included requirements for eating facilities, bathrooms, and more
lighting or ventilation. In most cases, changes with regard to working conditions, were
related to safety and health issues. Most of the companies that had contracts with Levi
Strauss in the Santiago Zona Franca said that Levi Strauss requested all companies to
reinforce, move, or rebuild wooden mezzanines - where sewing machines were stationed - as
a fire safety precaution.
- Undergarment Fashions mentioned that JCPenney, in addition to performing periodic visits
to the plant, also had a rating system to evaluate the contractor's performance. Under
this rating system, a company must receive at least 50 points in order to maintain its
current contract. If the company does not obtain a satisfactory rating, it is put on
probation and given a reasonable period of time to make the requested changes.
- High Quality Products, located in Zona Franca Los Alcarrizos, a contractor for the Jones
Apparel Group, said that Jones Apparel terminated a contract with Bonahan Apparel (Zona
Franca Bonao) because of Bonahan's refusal to recognize the establishment of a union in
its plant.
- In Honduras, Rothschilds made a number of recommendations regarding clean
toilets, lighting, ventilation, drinking water, and hours of work for 14- and 15-year-old
workers at Global Fashions.
2.Positive Reinforcement
Respondents to the voluntary survey of U.S. retailers and garment manufacturers made
extensive reference to the streamlining of the supplier base that is taking place in the
industry. In part because of the priority to improve quality, but also because of a
concern about violations of labor standards - and child labor provisions more specifically
- U.S. garment importers have cut back sharply on subcontracting and also reduced the
number of their foreign suppliers. From the point of view of foreign garment producers,
the streamlining of suppliers carried out by the U.S. garment industry has resulted in
clear winners and losers.
- On the one hand, suppliers to the U.S. market that can meet quality and timeliness of
product considerations and comply with codes of conduct have been rewarded with
continuation of orders and with additional orders diverted to them from producers that
rely on subcontracting schemes.
- On the other hand, marginal suppliers - in terms of quality and timeliness of output,
physical plant, or ability to comply with labor standards - have been shunned, losing
their contracts with U.S. importers and having to resort to sales to other less-profitable
markets, including their own domestic market.
Continued access to the U.S. market is a very large incentive for overseas garment
producers to meet quality/timeliness requirements and comply with codes of conduct. Thus,
the prospect of the continued ability to ship to the U.S. market reinforces compliance
with appropriate standards. Foreign countries also have a great deal at stake, as unused
quota allocations translate into the loss of export revenue to the nations in the short
term and loss of quota in the longer term.
Endnotes
1 The majority of the field visits took place over the period September
3-14, 1996.
2 The companies found not to be exporting apparel to the United States at this time (or at
least no doing so directly) are Duke Fabrics and R.B. Knit Exports, both located in
Ludhiana, India, and Tokyo Dress Corporation and Ten Bears, Inc, located in Cebu, the
Philippines.
3 Three of the subcontracting firms were located in Guatemala and the other six in the
Philippines. In Guatemala, they were sub-maquilas producing for Camisas Modernas, a
contractor for Phillips-Van Heusen. In the Philippines, three subcontracting firms did
sewing for Castleberry, a contractor to JCPenney; A La Mode Garments was a subcontractor
to Triumph, Ltd., in Hong Kong, which sells to The Gap; Ten Bears and Go-Thong are
subcontractors to Nike. Ten Bears was not producing for export to the United States at the
time the company was visited. See Boxes III-3 and III-6.
4 ILO Convention 138 states that the minimum age for work should be not less than the age
of compulsory schooling, and in any case not less than 15 years for developed nations and
14 years for developing nations (with some exceptions regarding conditions and hours of
work). See Appendix F for full text of ILO Convention 138.
5 In 1994, Lesly Rodriguez, a fifteen year old who had been working for two years in a
Honduran maquiladora producing for Liz Claiborne, traveled to the United States under the
auspices of the National Labor Committee to present testimony at a Congressional hearing
about labor practices in the Honduran garment industry. At the hearing, information was
provided that 2% of the Honduran maquila workforce were between the ages of 12-13; 11%
were between the ages of 14-15. The figures were based upon a survey of women maquila
workers conducted by the Honduran Committee for the Defense of Human Rights (CODEH)
between November 1992 and March 1993.
6 In September 1996, representatives of CODEH told a Department of Labor official that
there has been a significant reduction recently in the use of 14-15 year olds, and that
most maquilas now hire teenagers 17 years or older. A recent New York Times article on the
labor situation in the Honduran garment industry supports the observation that children
have been removed from the industry over the past two years. See Larry Rohter,
"Hondurans in `Sweatshops' See Opportunity," The New York Times, July 13, 1996
[hereinafter "Hondurans in Sweatshops"].
7 Guatemalan labor law provides that 14-15 year olds may work a maximum of six hours per
day; 16-17 year olds a maximum of seven hours per day. The labor code prohibits unhealthy
or dangerous work by children under 16, as well as night work and overtime.
8 This was observed in Honduras by a New York Times reporter who wrote that " . . .
children . . . are buying fake documents in an effort to sneak their way back into the
apparel plants." See "Hondurans in Sweatshops."
9 The minimum age for work in El Salvador is 14, with a few exceptions. Children under 16
are only permitted to work 6 hours per day, 34 hours per week. Night work is not permitted
for children under eighteen.
10 A 1996 ILO study reported that in the Filipino clothing industry, "there are an
estimated 214,000 workers in small family enterprises, mostly clandestine, in addition to
the 450,000 to 500,000 homeworkers who also work in local subcontracting systems for
national export industries." See ILO Textile Report at 72. There is no oversight of
these firms because they are clandestine; labor conditions are notoriously worse in these
areas than in the formal factories. The actual number of children found in garment
subcontracting shops and in home settings needs further investigation.
11 Although these producers indicated that they were not aware of the concept of codes of
conduct, two workers - and union officials - at these two plants said to a Department of
Labor official that they had provided copies of the "Codes for [Korean] Overseas
Investment Companies" to the managers of the two plants. The "Codes of Conduct
for [Korean] Overseas Investment Companies" were adopted by the Economic
Organizations Council of Korea on February 23, 1996. The five economic organizations
forming the Council are the National Businessmen Association, Korea Commercial and
Industrial Office, Korea Trade Association, Center of the Medium/Small-Sized Enterprises
Cooperative, and the Korea Employers' Federation. Department of Labor officials learned
that representatives of the American Institute for Free Labor Development (AIFLD) made
this document available to the Federation of Unionized Workers of Honduras (FESITRANH).
12 However, all seven Indian apparel exporters (as distinguished from manufacturers)
visited were aware of U.S. buyers' policies that child labor not be used.
13 The companies indicating they received some training in the codes of conduct from U.S.
importers are: Dominican Republic - Hanes Caribe, Grupo M, Interamericana Products,
D'Clase Corporation, and RK Fashions; El Salvador - Textiles Lourdes Limitadas; Guatemala
- Camisas Modernas and Villa Exportadora; India - Ambattur Clothing Company and Orient
Craft; and Philippines - Levi Strauss, Prago-Praxis, Mactan Apparels, and Globalwear
Manufacturing.
14 In a short plant visit, it was difficult for Department of Labor officials to determine
how seriously the foreign producers took this certification step. Some companies
interviewed had difficulty finding copies of the applicable codes of conduct or the
certificates they signed. In the Dominican Republic, for example, Denisse Fashion, located
in the Zona Franca San Francisco de Macorµs, and Polanco Fashion, located in Zona Franca
La Vega, stated that they signed and faxed to their U.S. purchaser [Dave Goldberg
Industries] a document certifying that they were aware of, and had complied with, the code
of conduct. However, company officials stated that they had not retained copies of the
signed document.
15 The Labor Code of El Salvador requires that every private sector employer with more
than 10 employees as well as government organizations develop internal work rules, which
have to be approved by the Ministry of Labor (Article 302). Rules must be in accord with
the Labor Code (Article 303) and address the following topics: a) hours of work; b) rest
periods; c) place and time for receiving pay; d) person with whom complaints may be filed;
e) disciplinary provisions; f) activities that women and children may not perform; g)
medical examinations; h) safety and health; and i) other topics that the Ministry of Labor
might direct. Employers are required to inform workers about the rules and post them in
places that are easily accessible to workers (Article 306).
16 Department of Labor officials conducting the field visits did not ascertain for how
long the codes of conduct had been posted. In some instances, the copies that they viewed
appeared to be very new, suggesting that posting might have been a recent action.
17 In the summer of 1995, the U.S.-based National Labor Committee publicized allegations
of violations of worker rights in the Mandarin plant. As a result of the adverse publicity
generated, The Gap and other U.S. companies sourcing from Mandarin canceled their orders.
In December 1995, The Gap agreed to source again from Mandarin under a system of
safeguards that includes independent monitoring for its code of conduct.
18 This startling result may be explained by two factors: 1) workers in the age group that
was surveyed by CENTRA typically have very short job tenure and may not yet have been
exposed to codes of conduct in their workplace; and 2) the study may have posed the
question about codes of conduct using the term "codigos de conducta," which
young workers may have interpreted as a code of ethical behavior of workers in the
workplace rather than as guidelines on the behavior of employers.
19 As mentioned above, the policy of only hiring workers who are 18 or over seems to be a
voluntary decision taken by El Salvador's garment export industry and is higher than the
legal minimum age for employment set out in the Salvadoran Labor Code.
21 The reference is to the code being developed by the Apparel and Textile Industry
Commission of the Association of Exporters of Non-Traditional Products (VESTEX).
22 During an interview with Mr. Francisco Polanco, Human Resources Manager of RK Fashion
(Zona Franca La Vega) - a Levi Strauss contractor - he stated that Levi Strauss' monitors
have asked many of the same questions regarding the implementation of its code of conduct
as the Department of Labor official visiting the plant.
23 U.S. companies interviewed in Chapter II stated that even where there is contractual
monitoring, representatives of the importer verifying quality of product would get
involved in addressing violations of labor standards that might come to the
inspector"s attention during the visit.
24 In a follow-up telephone interview with management of D'Clase Corporation, the
Department of Labor was informed that California Safety Compliance Corporation (CSCC) had
been hired to audit the Kellwood contract. CSCC auditors have already interviewed 8
workers at the D'Clase plant.
Corporate codes of conduct are a new and promising approach that can contribute to the
elimination of child labor in the global garment industry. They involve the private sector
- rather than governments and international organizations - in developing solutions to
this complex problem.
It is important to keep in mind, however, that codes of conduct are not a panacea.
Child labor remains a serious problem - with hundreds of millions of children working
around the world. However, their presence in export industries may be reduced by the
implementation of codes of conduct. It is also possible that changes induced by codes of
conduct could have positive spillover effects for children more generally - e.g., a
greater commitment of a foreign country to compulsory education for children. However,
this relationship requires further study.
Finally, because codes of conduct seem to be tools used by large apparel importers,
there may remain smaller importers without codes of conduct still willing to overlook the
working conditions in the plants of countries from which they purchase their garments.
This question also deserves further study.
There is a growing public awareness of the exploitation of child labor. Much attention
has focused on children working in the export sector of developing countries. This
awareness has contributed to the development and increased use of codes of conduct by
apparel importers in the United States.
The consensus of government officials, industry representatives, unions and NGOs
interviewed by the Department of Labor in the Dominican Republic, El Salvador, Guatemala
and Honduras is that child labor is currently not prevalent in their garment export
industries. In the very few cases where child labor was mentioned, the children were 14 or
older. However, the use of workers 15-17 is common, and there may be extensive violations
of local laws limiting the hours for workers under 18.
There was some anecdotal information about the prior use of child labor in the garment
industry in Central America. For example, in Honduras, labor union representatives said
that about two years ago, the garment export industry began to dismiss young workers to
avoid adverse publicity in importing countries. Often plant managers no longer hire young
workers (14-17 years of age) even if they meet domestic labor law or company code of
conduct requirements. However, there are also some reports of fraudulent proof-of-age
documents being used by child workers to seek jobs in the garment industry. There continue
to be allegations in Guatemala of children working for small subcontractors or in homework
in the San Pedro de Sacatepequez area.
Meanwhile, it is clear that children continue to work for subcontractors and in
homework in the Philippines and India. They perform sewing, trimming, embroidering and
pleating tasks. It is also the case that children are not prevalent in the larger
factories in the Philippines, and that plant managers in India recently have become more
concerned about not using child labor.
There is a growing awareness among many of the largest U.S. apparel importers about the
conditions under which apparel sold in the U.S. market is produced. This is a major change
from just a few years ago, when importers were more inclined to avoid any responsibility
on this matter. Codes of conduct are increasingly common in the U.S. apparel industry.
This is a positive sign.
Thirty-six of the 42 U.S. retailers and apparel manufacturers that provided reportable
responses to the survey conducted for this study indicated that they have adopted a policy
specifically prohibiting the use of child labor in the manufacture of goods they import
from abroad. These policies take different forms - codes of conduct, statements of company
policy in the form of letters to suppliers, provisions in purchase orders or letters of
credit, compliance certificates.
There are marked differences in the codes of conduct prohibiting the use of child labor
among the U.S. companies responding to the survey. A primary difference with regard to
such codes is their definition of child labor.
- The standards used to define child labor vary significantly from company to company. For
example, a company's policy statement may:
- state a minimum age for all workers who make their products;
- refer to the national laws of the host country regarding the minimum age of employment
or compulsory schooling;
- refer to international standards (e.g., ILO Convention 138); or
- use some combination of the three.
In some cases, companies' policies prohibiting child labor in the production of their
goods do not contain any definition of child labor.
- A small number of codes specifically describe how a policy prohibiting child labor is to
be implemented and enforced.
A proliferation of codes, with differences in some key areas (e.g., the definition of
child labor), leads to some uncertainty. This is particularly a problem where foreign
contractors produce garments for more than one U.S. importer. During field visits
conducted as part of this study, Department of Labor officials were informed by foreign
suppliers that the variety of codes can cause confusion. Some multi-customer suppliers
said that to address this problem they are coming up with their own codes of conduct.
It also emerged from the field visits that there is confusion among suppliers about
whether national labor law or a company's policy (as set out in a code of conduct) should
be applied. This is highlighted in cases where the company standard is more rigorous than
national law. The problem is compounded by the fact that in some instances, owners and
plant managers are not familiar with the national law on child labor, despite the fact
that their customers' codes stipulate they must follow national law.
Most survey respondents who have child labor policies indicated that they have
distributed copies of their policies to all suppliers, including contractors and
subcontractors. A few said they also communicate the policy to a wider audience. On the
other hand, many respondents said they were not certain whether workers know about their
codes of conduct.
- Field visits conducted in six countries revealed that:
- Managers at two-thirds of the export-oriented plants visited indicated they were aware
of codes of conduct prohibiting child labor, particularly codes issued by U.S. customers.
- Formal training about codes of conduct was not common. Approximately 30 percent of the
facilities visited where managers knew about codes reported that they received formal
training from the U.S. corporation issuing the code. However, more than half of these
facilities produced for just two corporations.
- Meetings with workers and their representatives suggested that relatively few workers
making garments for U.S. companies are aware of the existence of codes of conduct and even
fewer understand their implications.
- This confirms information received from U.S. companies through responses to the survey
and follow-up telephone interviews that they were not aware how - or if - their policy is
communicated to workers making their products.
- The lack of awareness among workers about codes of conduct may be in part attributable
to the relatively low level of effort by producers to inform their workers about the
codes. Only 22 of the plants visited informed their workers about codes of conduct; 13 of
the companies indicated that they informed their workers about codes of conduct orally,
while only nine stated that they did so both orally and in writing.
- In many cases where plant managers told Department of Labor officials that they had
informed workers orally about company policies, workers denied having ever been so
informed.
- Posting of the codes of conduct at the workplace for the benefit of the workers
-preferably in their own language - was not the rule in the garment industries of most of
the countries visited. In all, 21 of the 70 plants visited by the Department of Labor
officials had posted a code of conduct of a U.S. customer; 7 of such plants (out of 8
visited in that country) were in El Salvador. The number of plants visited in each of the
other countries where codes of conduct were posted was: Dominican Republic, 2; Honduras,
1; Guatemala, 2; India, 2; and the Philippines, 7.
- Some managers stated that they do not post codes because all they do is repeat domestic
law. However, not all codes define child labor by existing domestic law.
- Others have also used as an excuse the illiteracy of workers, even though managers
contradict this by stating that they are seeking to employ better-educated workers. Many
workers had no trouble reading codes of conduct shown to them by Department of Labor
officials.
- While it is most critical that overseas contractors, subcontractors and their workers be
familiar with corporate codes of conduct, knowledge about their existence and implications
by others - host governments, NGOs, business organizations - also can be helpful in
enhancing their effectiveness. The record was mixed with respect to the extent to which
these entities were familiar with codes of conduct and their implications.
Creating a corporate code of conduct is an easy task. There are many models - developed
by individual companies or trade associations - to draw upon. Monitoring and enforcement
are much more complicated. Yet all parties recognize that monitoring and enforcement are
key to the success of a code of conduct. Without credible monitoring and enforcement,
corporate codes of conduct are little more than expressions of good intentions.
By far the most frequent monitoring of foreign contractors that occurs in the industry
is for quality of product and scheduling coordination. All of the foreign plants visited
stated that they are visited by the representative of a U.S. company, a buying agent, or
someone else for these purposes. Most (about 90 percent in the case of the plants visited
by Department of Labor officials) also monitor for safety and health conditions. In far
fewer instances is there any clear evidence of monitoring of child labor policies
contained in codes of conduct.
Apparel importers responding to the survey revealed that they use several means to
monitor their codes of conduct.
- Some companies use a form of active monitoring - by conducting site visits and
inspections by company staff, buyer agents or other parties - to verify that suppliers are
actually implementing the provisions on child labor and other labor standards.
- Companies may also use contractual monitoring, whereby they rely on the written
guarantees made by suppliers, typically through contractual agreements or certification,
that they are respecting the U.S. company's policy and not using any child labor. This
latter form of monitoring may be seen as "self-certification," and is often the
only type of monitoring used by U.S. retailers who responded to the survey.
- Some companies use a combination of the two forms of monitoring, typically relying on
contractual monitoring backed up with visits and inspections.
Generally, the closer the relationship between a U.S. company importing garments and
the one actually producing the items, the greater the ability of the U.S. company to
influence labor conditions, including prohibitions on child labor. Conversely, the longer
the chain of production, and the more levels of contractors, subcontractors and buying
agents used, the more complex and challenging is the implementation.
Plant visits (inspections) are one of the main monitoring mechanisms of codes of
conduct by U.S. garment importers. Visits are most likely announced in advance, but
sometimes are unannounced. However, when checking for codes of conduct, monitors often do
not speak with workers - either inside or outside the worksite.
Among subcontractors, the evidence suggests that monitoring of codes of conduct is
spotty. This confirms statements from industry representatives that U.S. importers exert
less control over the labor practices of subcontractors.
Many questions remain about the practice of contractual monitoring. In some instances,
contractual monitoring seems to be tantamount to self-certification. If there is no
active, on-site monitoring to verify conditions, it is not clear that there is an
incentive to change behavior.
- Some U.S. companies - generally retailers - require a contractor to sign a document
ensuring that the clothing is not produced with child labor. The U.S. company then points
to a signed contract/agreement with their overseas contractor or buyer agent to show that
no children have been used in garment production. Implementation ends there - it is now
the responsibility of the contractor to adhere to the signed promise. In many instances,
the U.S. importer does not verify compliance beyond checking that the signed
contract/agreement is on file.
Many U.S. corporations have made it clear to suppliers that willful violations of codes
of conduct - including child labor provisions - can lead to monetary penalties,
cancellation of contracts, or severing of a relationship. The main motivation for
compliance by foreign suppliers is the fear of losing access to the U.S. market, a form of
enlightened self-interest. A potential loss of revenue from the lucrative U.S. market
arguably far outweighs any potential gain to be made by hiring lower-cost child labor.
Based upon the information collected from the voluntary survey of 48 U.S. apparel
importers and site visits to six countries producing garments for the U.S. market, the
Department of Labor found that codes of conduct can be a positive factor in solving the
global child labor problem. Consistent with the important efforts already undertaken by
many U.S. apparel importers, the Department of Labor recommends that U.S. companies
consider whether some additional voluntary steps might be appropriate:
- 1. All actors in the apparel industry, including manufacturers, retailers, buying
agents and merchandisers, should consider the adoption of a code of conduct.
If all elements of the apparel industry have a similar commitment to eliminating child
labor, this would have a reinforcing impact on the efforts that the leaders in the
industry have made. Trade associations should consider whether they could increase their
technical assistance to help assure that the smaller companies in the industry can achieve
this objective.
- 2. All parties should consider whether there would be any additional benefits to
adopting more standardized codes of conduct.
There is a proliferation of codes of conduct. Some foreign companies and producer
associations are even drafting their own codes. The definition of child labor differs from
code to code, thereby creating some uncertainty for business partners and workers as to
what standard is applicable.
- 3. U.S. apparel importers should implement further measures to monitor subcontractors
and homeworkers.
Since most of the violations of labor standards, including child labor, occur in small
subcontracting facilities or homework, U.S. apparel importers should consider further
measures to monitor subcontractors more closely.
- 4. U.S. garment importers - particularly retailers - should consider taking a more
active role in the monitoring/implementation of their codes of conduct.
The implementation of codes of conduct is a complex matter, and a relatively recent
endeavor. Implementation seems best - and most credible - when U.S. companies get directly
involved in the monitoring. There is little incentive for foreign companies to comply with
a U.S. importer's code of conduct if there is no verification of actual behavior.
- 5. All parties, particularly workers, should be adequately informed about codes of
conduct so that the codes can fully serve their purpose.
In the supplying countries, managers of enterprises are generally familiar with the
codes of their clients. Workers, however, are seldom aware of codes of conduct of the U.S.
corporations for which they make garments. NGOs and foreign governments are also not fully
informed about codes of conduct.
Top U.S. Retailers and Manufacturers of Apparel
(Source: Kurt Salmon Associates, Financial Profile for Fis cal
Year 1995, July 1996)
Apparel Manufacturers
- Fruit of the Loom
- Hartmarx Corporation
- Jones Apparel Group
- Kellwood Company
- Levi Strauss & Company
- Liz Claiborne
- Nike
- Oxford Industries
- Phillips-Van Heusen
- Russell Corporation
- Salant Corporation
- Sara Lee Corporation
- Tultex Corporation
- VF Corporation
- Warnaco Group
Department Stores
- Dillard Department Stores
- Federated Department Stores
- J.C. Penney Company
- Kohl's Corporation
- May Department Stores
- Mercantile Stores Company
- Montgomery Ward Holding Co.
- Neiman Marcus Group
- Nordstrom
- Sears Roebuck & Company
|
Mass Merchandisers
- Ames Department Stores
- Dayton Hudson Corporation
- Dollar General Corporation
- Family Dollar Stores
- Kmart Corporation
- Price Costco
- ShopKo Stores
- Venture Stores
- Waban Inc.
- Wal-Mart Stores
Specialty Stores
- Burlington Coat Factory
- County Seat Stores, Inc.
- The Dress Barn, Inc.
- The Gap
- The Limited
- The Marmaxx Group
- Ross Stores, Inc.
- Stage Stores, Inc.
- The Talbots, Inc.
- Woolworth Corporation
Non-Store/Direct Apparel Marketers
- Home Shopping Network, Inc.
- Land's End, Inc.
- Spiegel, Inc.
|
Company Name:________________________________
Address:________________________________________
Contact Person:________________________________
Telephone:________________
1. Approximately how much apparel do you import annually (in dollar value)?
2. From what countries do you import apparel?
3. Can you provide us with the names and locations of:
(i) foreign facilities that you own or have an ownership interest in from which you
import apparel;
(ii) foreign contractors and subcontractors from which you import apparel.
4. Does your company have a code of conduct or policy regarding labor prac tices in
overseas production? Does it contain a provision on child labor? If so, please provide us
with a copy.
5. If you use a third party purchaser to import apparel for you, do you require them to
comply with or enforce your code of conduct or policy on child labor? Do you know if your
third party purchaser has its own code of con duct or policy on child labor?
6. How does your company implement your code of conduct or policy on child labor? Do
you monitor overseas production facilities for compliance with your code of conduct or
policy on child labor? Who does the monitoring for your company, how is monitoring carried
out, and how often is it done? What problems have you encountered in implementing your
code of con duct or policy on child labor?
7. Has your company ever found child labor in any overseas production facili ties from
which you import? If so, please provide specific instances and the actions that you took.
Please send us your most recent annual report.
Go to Appendix E Table
of contents